To ensure your home improvement project is successful, follow these essential steps when selecting a contractor:
- Gather Recommendations
- Ask family, friends, and neighbors for suggestions.
- Request a list of local members from the National Association of the Remodeling Industry.
- Consult with building inspectors about contractors who consistently meet code requirements.
- Inquire at local lumberyards about contractors who purchase quality materials and maintain good payment records.
- Conduct Phone Interviews
- Call each recommended contractor and ask:
- Do they handle projects of your size?
- How many projects will they be managing alongside yours?
- How long have they worked with their current subcontractors?
- Can they provide references from past clients?
- Are financial references from suppliers or banks available?
- Meet Candidates in Person
- Select three or four contractors for in-person meetings.
- Discuss your project and ensure they answer your questions clearly.
- Pay attention to their expertise and how well you communicate.
- Perform Background Checks
- Contact previous clients to learn about their experiences and, if possible, view completed work.
- Visit an active job site to observe organization, safety, and worker conduct.
- Check with your state’s consumer protection agency and the Better Business Bureau for any history of disputes.
- Request Detailed Bids
- Ask for bids from three contractors, specifying your project goals and budget.
- Ensure each bid breaks down costs for materials, labor, and other expenses (like permits).
- Remember, materials typically account for about 40% of the total cost.
- Make an Informed Decision
- Don’t choose based solely on price—experts recommend avoiding the lowest bid, as it may signal corner-cutting or desperation.
- Prioritize expertise and your comfort level with the contractor.
- Establish a Payment Schedule
- Agree on a payment plan, which may range from 10% to 50% upfront, with the remainder distributed throughout the project and a final payment upon completion.
- Ensure the payment schedule is included in the contract.
- Review the Contract Thoroughly
- The contract should clearly state:
- Start and completion dates
- Detailed job description
- Materials and products to be used
- Requirement for lien releases from all subcontractors and suppliers
- Proof of liability insurance and worker’s compensation
- The agreed payment schedule
- Make sure you fully understand all terms before signing.
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